Quality Holiday Cottage Management
Where Every Guest Is The First Guest
Our Services
Cleaning
Our housekeeping service is a thorough professional holiday let clean, completed with presentation to perfection so the property is ready for your guests to arrive and have a wonderful experience.
Laundry
Fresh, Crisp Laundry every changeover.
24/7 Guest Services
Perfect if you do not live in the area, or perhaps you do, but do not have enough time to be involved in the day-to-day running of your holiday let property. We can manage your property for you.
Maintainence
Keeping of top of any issues that may occur in the property and ensuring a rapid response at a high quality.
Health & Safety
Ensuring a Safe Property is maintained from the start and throughout.
About D & K Cottage Management
We are a family run business that offers a property management service for your holiday cottage in the North Lakes, Cumbria (Keswick and surrounding area). Our range of services includes changeovers, cleaning, laundry, 24/7 call out for guests, property management and health and safety. Our aim is to deliver the very best level of service to our cottage owners and their guests alike, each and every time and pride ourselves in the service we deliver. We pride ourselves on our personal, hands on approach. With over 10 years’ experience of managing successful holiday cottages in the North Lakes we fully understand that owners’ and holiday makers’ expectations are high, and that they expect the very best each and every time.
Why Choose Us?
- Proven track record of looking after Holiday Cottages
- We are based in your area meaning we are hands on with your property
- Over 10 years experience in the Holiday Letting Business, meaning we know your challenges and your potential
- Working with passion and enthusiasm, we make a commitment to provide a reliable service looking after your property like it was one of our own
New! Carpet Cleaner Hire
Give your carpet and upholstery a new lease of life with our easy to use carpet cleaners!
Prices start from £15
Find Out MoreGuy & Pippa - One The Howe (Keswick, Lake District)
"Kim combines smart organisation skills with very high standards, and has bags of experience, which is exactly what we were looking for. Kim and her team take as much care as we could do ourselves in preparing and presenting our holiday home, and we have great confidence in them. Kim is friendly, calm and no-nonsense, which we feel makes her a good representative if guests should raise any issues."
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Cath and Jaed Soddart - Bisoi In The Lakes (Braithwaite, Keswick, Lake District)
"In March last year we launched our newly renovated property onto the holiday letting market in Braithwaite. After interviewing a number of companies we invited Kim to manage the cleaning, property set up, guest liaison and maintenance of the property, as well as stock and inventory control. Kim impressed us from day one with her expert knowledge of the holiday letting market, her extensive experience managing guest expectations and her management of not just her team but all contractors that provide services on her behalf. Kim identified straight away that we were presenting our property to the luxury end of the holiday market and put in place strategies and systems to ensure we would meet those expectations for each and every guest experience. Kim has out performed our expectations from day one, she has tirelessly made herself available to deal with the inevitable issues that arise (Not an easy task as we are in another time zone!). We have had more than one occasion that without Kim’s active hands on management support, we would have lost potential bookings, Having Kim as our partner has made our learning curve in holiday letting far easier, and without a doubt, our success to date is largely due to Kim’s passion to deliver the best for us.
Kim is an excellent communicator and has been brilliant at helping guests with any issues they have had. We are thrilled at the reviews we have received on our booking sites (often 10/10) and we are now taking repeat bookings which says it all really. All I can say is we are thrilled with the service we have received and are more than happy to recommend Kim to anyone looking for an honest, reliable, super hard working Property Manager who values your property letting success as much as you do!"
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